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    "content": "<h1><strong>Information Technology Services</strong></h1>\r\n<h4>The Office of Information Technology Services (ITS) provides computing, information, and network services to the university campus community. View a complete list of their services on the <a href=\"https://sites.widener.edu/service-catalog/commonwealth-law-student-information/\" target=\"_blank\" rel=\"noopener\">ITS services catalog webpage for Widener Law Commonwealth students</a>.</h4>\r\n<p><a href=\"https://pss.widener.edu\" target=\"_blank\" rel=\"noopener\"><strong>Self-Service Password Management</strong></a> allows you to look-up your login/password information or change your password 24/7.</p>\r\n<p><strong>Wireless access</strong>&nbsp;is currently available in all student areas of the Library Building, Side Bar, and the Administration Building.</p>\r\n<p>Instructions for accessing the WU-SECURE wireless network can be found by signing into your&nbsp;<a href=\"https://my.widener.edu/\" target=\"_blank\" rel=\"noopener\">myWidener</a>&nbsp;portal and searching for &ldquo;wireless.&rdquo; If you need any assistance, please come to the ITS Office located on the second floor of the Library Building.</p>\r\n<p><strong>Faculty and staff support</strong> is provided by the ITS Help Desk staff during regular business hours, 8 a.m. - 4 p.m., Monday - Friday (hours subject to change).</p>\r\n<p><strong>Student support</strong> is provided by the ITS Help Desk student staff during the following hours,<br />10 a.m. - 4 p.m., Monday &ndash; Thursday (hours subject to change).</p>\r\n<p><em>The Help Desk is located in the Library Building on the 2nd floor in the \"Pit\" area</em></p>\r\n<p><strong>Discounts on software and hardware&nbsp;</strong></p>\r\n<p>Widener University offers <strong>Microsoft Office 365 Pro Plus</strong> at no cost. The complete package includes: Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, and Teams. Your license allows it to be installed on up to five devices. Instructions for downloading Microsoft Office 365 for your home computer can be found by visiting the&nbsp;<a href=\"http://sites.widener.edu/itsnews/\" target=\"_blank\" rel=\"noopener\">ITS News Blog</a>&nbsp;and entering &ldquo;Office 365: Office Download Instructions&rdquo; in the search box.</p>\r\n<p><strong>Available to students and employees of Widener University:</strong></p>\r\n<ul>\r\n<li><a href=\"http://store.apple.com/us/browse/home/findyourschool\" target=\"_blank\" rel=\"noopener\"><strong>Apple</strong></a> - Apple Computers, Inc and peripherals</li>\r\n<li><a href=\"https://www.dell.com/en-us/member/lp/widener?link_number=141797511&amp;c=us&amp;l=en&amp;s=eep&amp;tfcid=86416129&amp;cid=316360&amp;lid=5993986&amp;dgc=ms\" target=\"_blank\" rel=\"noopener\"><strong>Dell</strong></a> - Dell Computers and peripherals</li>\r\n<li><a href=\"http://www.journeyed.com/select\" target=\"_blank\" rel=\"noopener\"><strong>JourneyEd</strong></a> - software - Microsoft, Adobe products and more.</li>\r\n<li><a href=\"http://www.cdwg.com/shop/custompages/Default.aspx?CustomPageKey=ED6FA37C18EB44FAA655E4CEBBB70EB3\" target=\"_blank\" rel=\"noopener\"><strong>CDW-G</strong></a> - computers, printers, cameras etc...</li>\r\n<li><a href=\"http://reonline.com/\" target=\"_blank\" rel=\"noopener\"><strong>Ribbons</strong></a> - printer supplies (contact ITS for login information)</li>\r\n</ul>\r\n<p>Additional technology that you may use on campus but is not supported by ITS</p>\r\n<ul>\r\n<li><strong>Print solution</strong> &ndash; The Harrisburg campus uses Pharos for printing in all public areas. &nbsp;If you have problems using the print solution contact Brian Fearnbaugh <a href=\"mailto:bmfearnbaugh@widener.edu\">bmfearnbaugh@widener.edu</a>.</li>\r\n<li><strong>Westlaw and Lexis Advance</strong>&nbsp;&ndash; If you have questions about or need account information for Westlaw or Lexis Advance, please contact the Reference Librarians in the Law Library.</li>\r\n<li><strong>ExamSoft</strong> &ndash; ExamSoft is administered by the Registrar&rsquo;s Office. &nbsp;If you have questions about ExamSoft, please contact the Registrar&rsquo;s Office which is located in the Administration Building.<br /><br /></li>\r\n</ul>\r\n<hr />\r\n<h5 style=\"text-align: center;\">Quick Links<br /><br /></h5>\r\n<p style=\"text-align: center;\"><a class=\"primary-btn\" href=\"https://outlook.com/widener.edu\" target=\"_blank\" rel=\"noopener\"><span class=\"btn-span\">WUMAIL</span></a><span class=\"btn-span\"> <a class=\"primary-btn\" href=\"https://my.widener.edu/?campus=Harrisburg\" target=\"_blank\" rel=\"noopener\"><span class=\"btn-span\">MYWIDENER</span></a><span class=\"btn-span\">&nbsp;</span></span><a class=\"primary-btn\" href=\"https://widener.instructure.com/courses\"><span class=\"btn-span\">CANVAS</span></a></p>",
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    "box_content": "<h5>Contact Information<br /><br /></h5>\r\n<p><strong>ITS Help Desk<br />Phone:</strong> 717.541.1927 (24x7)<br /><strong>Email:&nbsp;</strong><a href=\"mailto:hbhelpdesk@widener.edu\">hbhelpdesk@widener.edu</a></p>\r\n<h5>Related Links<br /><br /></h5>\r\n<p><strong><a href=\"https://itsnews.widener.edu/\" target=\"_blank\" rel=\"noopener\">ITS News Blog</a></strong></p>\r\n<p><strong><a href=\"https://forms.office.com/pages/responsepage.aspx?id=FkeeUJeGJEeRadxzrg6BoorsD-o4ypNEgWcswpF8wOdUODYwODNOUE5SREZBUEpDUExQNTBMM0tXVy4u\" target=\"_blank\" rel=\"noopener\">Quick Ticket</a> (for non urgent issues)</strong></p>",
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